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Harmony replacement.....

Discussion in 'Accessories' started by Razz, Sep 24, 2010.

  1. Razz

    Razz Well-Known Member

    So as silly as this sounds, I had an "extra" harmony 880 given to me as a work Christmas gift sitting in my closet. My last Harmony 880 just bit the dust and stopped charging.

    I hooked up the new one, registered it and then noticed it's screen is all jacked up. The LCD screen is obviously defective so I called Harmony.

    Due to it being under their warranty from date of registration, (not purchase), they said they will replace it but they no longer have the 880. The replacement for the 880 is now the Harmony One.

    They are sending me a new Harmony One in the mail within 7-10 days. My 880 will be "discarded" in their system and I can no longer use their "on line" program to program it. It's basically trash now. But I"m happy to get a new Harmony One because that is what I actually would rather have.

    So here is another :text-+1: for Harmony taking care of their customers... :text-bravo:
     
  2. mzpro5

    mzpro5 Well-Known Member Famous

    Good for you. The One is so much better than the 880. Buttons and layout on the 880 are horrible IMO. Love the One though.
     
  3. Rope

    Rope Well-Known Member Famous

    Keep the 880 around. It will provide good rock throwing target after you program your new Harmony One.

    Kudos to Logitech for their product support!!! :handgestures-thumbup:
     
  4. jamhead

    jamhead Well-Known Member

    Cool.

    And yes, you still suck Razz.
     
  5. Botch

    Botch I.Y.A.A.Y.A.S! Superstar

    Thanks for the info! Black Friday....
     
  6. Kazaam

    Kazaam Well-Known Member

    Wow! That's cool they're sending you a Harmony One. I hate the layout on my 880 and the only reason I keep it around is because it can get the 'insert track break' code off the internet that my CD Recorder requires (whose own remote is half-baked). But that Harmony One has a great feel to it, and is much better from what I've been able to tell in stores. btw... you suck, Razz! ;)
     
  7. Orbison

    Orbison Well-Known Member

  8. Razz

    Razz Well-Known Member


    HAHA :happy-smileygiantred:
     
  9. Doghart

    Doghart Well-Known Member

    Let us know if you actually get it.

    The hugest complaint I see online about Harmony is their false promises of replcacing bad/defective remotes.

    D
     
  10. Huey

    Huey Well-Known Member Famous

    Had the battery go bad in my squeezebox controller, and they offered to send me a new battery. It took 6 weeks and 4 phone calls, but they finally sent. I was told it had never been given to the manager for approval. Other than that little glitch, I love everything about logitech.
    Rob
     
  11. Botch

    Botch I.Y.A.A.Y.A.S! Superstar

    Woa, does the SB use some kind of unique battery? :?:
     

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