Hey so I went with the A23 amp. The local dealer helped me unbox and test it while at his store to make sure there weren't any immediate issues
When I brought it home, it does have a small buzz / hum, but it's only noticeable within a few inches really. Standing about 1-2 feet away, and the buzz / hum mixes in with ambient noise. Overall I seem to be having much better luck with this unit, even without it being plugged into the Emotiva gadget (which I'll probably try to return).
But I have a new question about the amp and my preamp (2100).
The A23 has gain knobs on the back, and the manual says it's ideal to set them to max. However, I noticed that when I use the remote control for my 2100 to change the volume, a buzzy hiss sound comes out of the speakers. I think the motor that turns the potentiometer is leaking noise into the circuity (which apparently was a problem on the P5 as well).
The 2100's manual states to set your amp's gain level down to where you can use the potentiometer in a certain range for typical listening, which is supposed to be the cleanest range for the potentiometer. When following those instructions, I set the gain on the A23 low enough so when I change the volume via the 2100's remote, the hiss no longer comes through the speakers.
My question is, does it matter from a sound quality perspective where the amp's gain level is set, or not really? Like I'm not sure if the 2100's potentiometer is having an issue, or if having the A23's gain set to max is amplifying typical noise too much?