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Need help with Mobile PreUSB

Discussion in 'Configuration & Setup' started by Towen7, Dec 1, 2010.

  1. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    I am having trouble setting up my old M Audio MobilePre USB on my laptop. I have downloaded and installed the appropriate drivers from M Audio's site. It's working fine as an ouput device... but it's not working as an input. It's not listed on the "recording" tab of the Windows Sound manager applet.

    Even when I use the M-Audio interface it shows as "not connected" and I cant change any of the levels.

    What am I doing wrong?
     
  2. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    Nevermind.

    I un-installed and re-installed the driver and it's working fine now.
     
  3. Flint

    Flint "Do you know who I am?" Superstar

    Glad we solved your problem for you.
     
  4. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    Wait..... I have a new problem.

    I can't get the Sound System Calibration tool to give me a flat line. I have the output looped to the input. but the resulting frequency response rises at about 2KHz.

    [​IMG]
     
  5. DIYer

    DIYer Well-Known Member Famous

    Did you follow the steps in "Audio I/O" for line in & out calibration first?
     
  6. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    Yup.
     
  7. Zing

    Zing Retired Admin Famous

    Of #1 to #2 or #1 to #1?
     
  8. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    I lost my 1/4" adapters during the move so I'm using the 1/8" stereo line output to the #1 XLR input.

    What should I set the frequency to on the generator bar?
     
  9. Zing

    Zing Retired Admin Famous

    Have you tried using input #2?

    And there's no frequency setting needed for the sound system calibration. Once you get the flat line and move on to perform the SPL calibration, that's when you'll want to select a frequency. I believe any frequency between 300 and 600Hz will work but the most commonly suggested frequency is 400Hz.
     
  10. PaulyT

    PaulyT Behind the Curtain Staff Member Administrator Moderator Superstar

    What OS are you using? I tried really hard to get my MobilePre to work with my Vista machine, and failed... it wouldn't give a reasonable looking response curve at all. OTOH it's fine with my XP laptop.
     
  11. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    I'm using Vista SP1. I reinstalled the driver (again) ant I think I'm getting closer...


    [​IMG]
     
  12. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    And now it's gone to shit again..

    Now that you mention it... I was using an XP machine the last time I used TrueRTA. The problem is that I don't have laptops with anything but Vista. Guess I'll have to get some long cables and run TrueRTA from my Windows 7 machine down the hall.

    DAMIT!!!
     
  13. Flint

    Flint "Do you know who I am?" Superstar

    Vista should be fine. Be sure you are using the latest version of TrueRTA which has been tested with the newer Vista/Win7 audio engine.

    Also, ensure the levels are high enough. Try increasing the buffers with the audio driving.
     
  14. Towen7

    Towen7 Well-Known Member Staff Member Moderator

    Thanks all.

    I have the latest version installed. I'll check the levels and get the proper 1/4" cables (so I don't have to use two cables and an adapter. I'm suspecting that the MobilePre itself is wonky. I bought it used several years ago. So if all else fails I'll prepare myself to buy a replacement.
     
  15. Flint

    Flint "Do you know who I am?" Superstar

    It is common to see these types of issues (FR not flat) if the levels are way to high or way too low. You should see the level indicator LED turn on when the tests run, but not turn red (indicating clipping).
     
  16. yromj

    yromj Well-Known Member

    T7 I was getting the same type of response and it's definitely in the levels.

    John
     
  17. PaulyT

    PaulyT Behind the Curtain Staff Member Administrator Moderator Superstar

    Yes, I've got the new TrueRTA, and current MobilePre drivers. I tried adjusting gain levels and such, that's a normal part of my routine. Didn't make any difference. I'll see about the buffering stuff... I was also running off a cheap USB hub on a USB extension cord, which may have had something to do with it, perhaps it didn't have enough juice to do the phantom power properly? Because I'm pretty sure I've used this same Vista computer for RTA before, with the MobilePre plugged in directly, when it was in the HT - whereas now it's in the next room.
     
  18. malsackj

    malsackj Well-Known Member

    If you right click on the application the pull down should allow you to see properties,
    Here you will have compatability. You can try to change this to XP?
     
  19. Flint

    Flint "Do you know who I am?" Superstar

    I have always had issues with getting realtime audio from USB when a USB hub is in the line. As such, I never plug a two way audio device into a hub.
     

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