Remote Issues
- Thread starter heeman
- Start date
Strange, I had the same problem with my TV remote this morning. :shock:heeman said:
A comet just grazed by the sun's flare yesterday (I think). http://www.dailymail.co.uk/sciencetech/ ... y-Sun.html Wonder if that created some kind of EMF disturbance on earth... :?
Other than the obvious problems like batteries or location, IR remote issues are usually due to fluorescent lights, a plasma TV, or sunlight interfering with the sensor. Outside of that you have to start questioning whether the remote or sensor are failing.
Here we go.......................
Onkyo Press Release:
Automatic Continuous Change of Listening Modes and/or Remote Controller Commands are not accepted
06/21/11 - Models: TX-NR708, TX-NR709, TX-NR808, TX-NR1008, TX-NR3008, TX-NR5008, PR-SC5508, HT-RC270, HT-RC370
If your receiver of the above mentioned models experiences the following : Listening modes automatically change one after another. When this problem occurs most commands will not be accepted.
Please contact our Product Support Department at (800) 229-1687, option 3, to confirm that this issue exists in your receiver. If the issue exists you will be given further direction on how to have it serviced.
***This issue will be handled for you even if you are out of warranty (this only applies to US and Canada).***
Onkyo Press Release:
Automatic Continuous Change of Listening Modes and/or Remote Controller Commands are not accepted
06/21/11 - Models: TX-NR708, TX-NR709, TX-NR808, TX-NR1008, TX-NR3008, TX-NR5008, PR-SC5508, HT-RC270, HT-RC370
If your receiver of the above mentioned models experiences the following : Listening modes automatically change one after another. When this problem occurs most commands will not be accepted.
Please contact our Product Support Department at (800) 229-1687, option 3, to confirm that this issue exists in your receiver. If the issue exists you will be given further direction on how to have it serviced.
***This issue will be handled for you even if you are out of warranty (this only applies to US and Canada).***
Towen7 said:
No, but the volume knob on the receiver would not work sometimes??
I will contact Onkyo, find out if there is a local repair shop and hope that they don't have the receiver to long? Had some plans for having company over the holidays to watch some concerts and movies on the HT.
It's working fine tonight!!!
Calling Onkyo tomorrow................
On the AVS Forum there is a thread dedicated to my unit and others that have this problem and is caused by a faulty PCB assembly and a Cable Assembly. Supposedly a supplier problem.
I hope that it contines to work thru the Holiday Weekend, Christmas and New Year Weekends.................
Calling Onkyo tomorrow................
On the AVS Forum there is a thread dedicated to my unit and others that have this problem and is caused by a faulty PCB assembly and a Cable Assembly. Supposedly a supplier problem.
I hope that it contines to work thru the Holiday Weekend, Christmas and New Year Weekends.................
malsackj
Well-Known Member
EMF would not affect the infrared transmitters and receivers. This is a light transmitter and the EMF is radio based at lower frequencies. Looking at dust on the transmitters and receivers would be a good call. Line of sight is absolute.
Make sure that the children have not left the peanut butter or jelly smeared over the lenses. Or was it the Mac and Cheese?
I hope you had a good holiday. Did you get an answer from the local tech?
Make sure that the children have not left the peanut butter or jelly smeared over the lenses. Or was it the Mac and Cheese?
I hope you had a good holiday. Did you get an answer from the local tech?
Here is an update!
No children, so no peanut butter, however maybe some Mac and Cheese from me.........only joking!
The unit was on the fritz for a couple of weeks and then began to work properly once again.
From understanding that the problem is being caused by a contaminated harness assembly and a Circuit board contamination issue, I can understand the intermittency.
Since I recently updated my 42 plasma to a 59 I am really reluctant to send the Onkyo out for repair at this point in time unless it acts up again and stays functionless.
I will keep you guys posted on the status of this issue.
There is a detailed thread on the AV Science Forum here:
http://www.avsforum.com/avs-vb/showthread.php?t=1339186
No children, so no peanut butter, however maybe some Mac and Cheese from me.........only joking!
The unit was on the fritz for a couple of weeks and then began to work properly once again.
From understanding that the problem is being caused by a contaminated harness assembly and a Circuit board contamination issue, I can understand the intermittency.
Since I recently updated my 42 plasma to a 59 I am really reluctant to send the Onkyo out for repair at this point in time unless it acts up again and stays functionless.
I will keep you guys posted on the status of this issue.
There is a detailed thread on the AV Science Forum here:
http://www.avsforum.com/avs-vb/showthread.php?t=1339186
Here's my update.
The problem wasn't EMF or dust or anything external. It was all in the remote control itself. It's old and started to loose its signal strength even with fresh battery. I went out and bought a Logitech Harmony200 as a replacement and did the programming through computer. The result? Night & day difference!!!
The problem wasn't EMF or dust or anything external. It was all in the remote control itself. It's old and started to loose its signal strength even with fresh battery. I went out and bought a Logitech Harmony200 as a replacement and did the programming through computer. The result? Night & day difference!!!
Last night the Onkyo TX-NR708 LOST IT'S MIND!!!!
The receiver has been working fine for months now, however last night it began to scroll thru all of the audio settings, this condition is part of the Service Bulletin symptoms. The only way to get the unit to stop and turn off, was to pull the plug.........
I will call Onkyo today and get ready for the RMA stuff and return the unit.
The real bummer is that there will be NO 5.1 for at least a couple of weeks, which will include the Daytona 500.
I will look for other options to get me thru the next few weeks.
The receiver has been working fine for months now, however last night it began to scroll thru all of the audio settings, this condition is part of the Service Bulletin symptoms. The only way to get the unit to stop and turn off, was to pull the plug.........
I will call Onkyo today and get ready for the RMA stuff and return the unit.
The real bummer is that there will be NO 5.1 for at least a couple of weeks, which will include the Daytona 500.
I will look for other options to get me thru the next few weeks.
Bob R said:
Just remember that if your Onkyo starts to have remote issues, front panel command issues or looses it's mind, Onkyo will repair it even if it is past the 2 yr warrenty. Most of what I have read, the units start to get flakey within the first year. I hope that yours is fine...........
