New Receiver???
- Thread starter Randy
- Start date
Ok so here is the deal. It powers on and then it almost immediately goes into protection mode, like a speaker wire is shorted. It even did it without the speakers hooked up. Called accessories4less and they said exchanges are done directly through Marantz. Called Marantz and tried to do a reset unsuccessfully.
Guy from Marantz said they will send me a shipping label and as soon as they have confirmation I sent it they will send me a new one. I'm not all together crazy about that and I want a working unit yesterday.
Like I said, I sure do miss brick and mortar stores.
Guy from Marantz said they will send me a shipping label and as soon as they have confirmation I sent it they will send me a new one. I'm not all together crazy about that and I want a working unit yesterday.
Like I said, I sure do miss brick and mortar stores.
OK so I need your opinions once again. Here are my options the way I see them.
1. Ship it back to Marantz and exchange it for another unit (B-stock, refurb, whatever, I don't know) I'm wondering if Marantz moving their manufacturing to China has compromised their QC???
2. Contact Accessories4less and tell them this whole refurb thing has now scared the shit out of me and I want a refund and see what they say.
3. Get the refund and call up Outlaw and order the 975 and 7075 amp for only $100 more. This allows me to have a nice amp for a long time and when the pre/pro becomes antiquated I can replace it without replacing an entire receiver including the amplifier section.
4. Add another $300 and get the Outlaw 975/ 7125 combo which gives me more power in case I ever switch over to speakers that are not as efficient as my current Klipsch setup.
5. This amp is also a 7 channel which will afford me some future upgradeability options over my current 5.1 setup.
1. Ship it back to Marantz and exchange it for another unit (B-stock, refurb, whatever, I don't know) I'm wondering if Marantz moving their manufacturing to China has compromised their QC???
2. Contact Accessories4less and tell them this whole refurb thing has now scared the shit out of me and I want a refund and see what they say.
3. Get the refund and call up Outlaw and order the 975 and 7075 amp for only $100 more. This allows me to have a nice amp for a long time and when the pre/pro becomes antiquated I can replace it without replacing an entire receiver including the amplifier section.
4. Add another $300 and get the Outlaw 975/ 7125 combo which gives me more power in case I ever switch over to speakers that are not as efficient as my current Klipsch setup.
5. This amp is also a 7 channel which will afford me some future upgradeability options over my current 5.1 setup.
lulimet
Well-Known Member
I think ac4l will charge a 15% restocking fee if you choose to return them.
http://www.accessories4less.com/make-a- ... rns/1.html
http://www.accessories4less.com/make-a- ... rns/1.html
Nope they have a 30 day refund policy. I think the unit arriving DOA is the key here. If it were a working unit and I just changed my mind then I could certainly see them charging a restocking fee.
If they try to charge me any restocking fee for a unit that arrived DOA I will be pissed and although it is highly unlike me as I try to be a roll with punches no drama kind off guy, I would absolutely FUCKING FLIP MY SHIT!!! Which may include driving to Florida to hand deliver said DOA unit and spending a night or two in a Florida pokey.
Thankfully accessories4less has a pretty substantial record for great customer service and I have never heard one single complaint from any of their customers so I think the above is HIGHLY UNLIKELY.
Plus, Mark told me I had a 30 day option for exchange or refund so I know they are going to make it right. So far they have been absolutely top notch in handling this. I'm talking immediate attention and instructions on how I should proceed.
If they try to charge me any restocking fee for a unit that arrived DOA I will be pissed and although it is highly unlike me as I try to be a roll with punches no drama kind off guy, I would absolutely FUCKING FLIP MY SHIT!!! Which may include driving to Florida to hand deliver said DOA unit and spending a night or two in a Florida pokey.
Thankfully accessories4less has a pretty substantial record for great customer service and I have never heard one single complaint from any of their customers so I think the above is HIGHLY UNLIKELY.
Plus, Mark told me I had a 30 day option for exchange or refund so I know they are going to make it right. So far they have been absolutely top notch in handling this. I'm talking immediate attention and instructions on how I should proceed.